Connecticut Security Officer License 2025 – 400 Free Practice Questions to Pass the Exam

When security officers encounter a situation of suspected theft, the best course of action is to gather evidence and report it to a supervisor. This approach is crucial for several reasons.

First, security officers are not typically authorized to make arrests or confront individuals directly, as doing so can escalate the situation and potentially lead to conflict or injury. By gathering evidence—such as taking notes on the incident, documenting any relevant details, and possibly reviewing surveillance footage—they provide a clear, factual account of what occurred.

Reporting the situation to a supervisor ensures that the matter is handled by someone with the authority and training to manage such incidents effectively. Supervisors can take the necessary steps to investigate further and involve law enforcement if required. This chain of communication is essential for maintaining safety and security and for ensuring that the organization's policies and legal protocols are followed.

This practice also protects the security officer and the organization from liability issues that might arise from confrontation or mishandling of the situation. In contrast to options like ignoring the issue or waiting for someone else to handle it, taking proactive steps by gathering evidence and reporting to a supervisor promotes accountability and responsibility within the security team.